choicefirst

About Us

People-first support that’s built around your life

At Choice First, we’re not here to “deliver a service” and disappear. We work alongside you, your family, and your circle of supports to make sure your NDIS plan turns into real outcomes—at home, in the community, and in everyday life.
We take time to understand what matters to you: your goals, routines, preferences, culture, and the supports that feel right. Our approach is practical, respectful, and focused on building confidence, capability, and greater independence—at your pace and on your terms.

Our Mission

To help people with disability live with more choice, confidence, and independence by providing personalised NDIS supports with genuine care and clear accountability.

Our Vision

A community where every person can live safely, participate fully, and shape their own future—supported with dignity and respect.

Our Values

Choice & Control – Your goals guide every decision we make. Respect & Cultural Safety – We listen, understand, and support without judgement. Trust & Accountability – We communicate clearly and do what we say we’ll do. Quality & Safety – We deliver reliable, professional supports you can count on. Practical Solutions – We stay flexible and find what works for your situation.

Frequently
Asked Questions.

You can expect compassionate, reliable care delivered with respect, clear communication, and a genuine focus on your individual needs.
1. What types of workers do you provide?

We provide Personal Care, Social and Community Participation, Support Independent Living/Respite/ILO services across Sunshine Coast. Please see our web pages for detailed information.

2. Do you support people with high-intensity or complex needs?

Yes. We can support participants who need high-intensity personal care and more structured supports. We’ll talk through your needs, routines, risks, and preferences first, then match staff with the right skills and approach to support you safely and consistently.

3. Which areas on the Sunshine Coast do you cover?

We’re Sunshine Coast–based and support across Nambour, Maroochydore, Caloundra, Sippy Downs, Beerwah, Bli Bli, Maleny, Cooroy, Landsborough, and Aura (Banya, Baringa, Nirimba). If your suburb isn’t listed, contact us—if it’s nearby, we may still be able to help.

4. How quickly can supports start?

We aim to respond quickly and get things moving as soon as possible. Start time depends on your support requirements, preferred days/times, and staff availability, but we’ll keep you updated at every step and work with you to start supports as soon as we can.

Creating Real Impact

We measure our success by the outcomes people achieve—more confidence, more community connection, and supports that truly fit. Over time, we’ve supported individuals and families through change, challenges, and milestones—always focused on progress that feels meaningful.
Scroll to Top